Proactive Patient Services - Healthcare Marketing...Solutions...Resources...Results

Proactive Patient Services is a healthcare consulting firm that provides marketing,
operational and contracting services to physicians, medical groups and hospitals.

Staff Development & Health Promotion Overview

Proactive Patient Services (PPS) offers customized, cost-effective staff training programs, management and leadership programs, and health promotion and wellness classes. Select from a wide variety of programs. Call to discuss your staff training needs.

Staff Development
Keeping Great Company™
“Service Inside Out” Series

   •   Don’t Lose Your Patients: Telephone Management & Courtesy
   •   Building a Patient-Responsive Organization
   •   Are You Listening?... Effective Communication Skills
   •   Time Management: Avoiding Stress
   •   Change: A Personal Approach

Be Your Best™ Series

   •   Workshop I - “Your Personality is Showing”
   •   Workshop II- “Communicate, Cooperate and Cultivate a Positive Practice Culture”
   •   Workshop III – “Conflict Resolution and Managing Change”

Marketing

   •   Practice Marketing Essentials: Physicians, Office Managers & Staff
   •   Patient Care Coordinator: Develop an Effective Patient Marketing & Referral Source Liaison
   •   Practice Building with a Health Education & Wellness Program
   •   Growing Your Practice via your Website
   •   How To: Promotional Materials, Advertising & Collaterals
   •   HTracking and Monitoring your Investment

Management and Leadership Training

   •   Hiring, Building, and Retaining a Winning Staff
   •   The Challenge of Leadership
   •   Improving Employee Performance and Work Habits
   •   Managing Change

Health Promotion and Wellness (Certified-Health Educator!)

   •   Senior Health and Wellness Educational Programs
   •   Diabetes Educational Series
   •   Women’s Health Educational Series

Let our Strategic Marketing Plan™ (SMP) Ten Step Program Direct You to Increased Profitability! Call: 562.924.7072

Proactive Patient Services works with our client companies in achieving their business goals and marketing objectives by assigning senior-level teams of professionals to provide successful solutions in the areas of marketing, management and operations, advertising, public relations and healthcare staff development.

Our customized solutions is backed by superior customer service, leading to our growing family of repeat and satisfied clients. The majority of our new business comes by way of referral from clients.