Healthcare providers and small businesses face many challenges including business start-up, access to capital, management, internal operations, financial planning, contracting and reimbursement, strategy development, marketing, customer/patient demands, provision of quality services and a host of other needs. Within this complex and rapidly changing environment, physicians, administrators and managers leaders must make well-informed decisions that can be implemented.
Proactive Patient Services works with our client companies in achieving their business goals by assigning senior-level teams of professionals to provide total customer satisfaction in the areas of integrated business development, marketing, management and operation, and specialized business support.
Our top quality work is backed by superior customer service, leading to our growing family of repeat and satisfied clients. The majority of our new business comes by way of referral from clients.
Proactive Patient Services is uniquely qualified to assist you from accessing capital to developing business and marketing plans. We offer management, human resources and staff training consulting to ensure that your business runs efficiently and the highest quality of customer/patient services is provided.
Our core services include:
Business Plans, Practice Feasibility Plans and Pre-Venture Start –Ups
Our Practice Feasibility Planner, Strategic Practice Plan and Business Builder Plan can assist you in developing your medical practice or business.
Business plan development is vital to your success as a practitioner in the healthcare business environment. Strategic business planning is critical to the development of a successful roadmap for professional growth and a sustainable posture in the industry. See success stories!
Marketing Plans and Support Services
Our Marketing Action and Strategy Plan™ (MAPS) Ten Step Program can guide you to sustained growth and profitability!
Proactive Patient Services’ Marketing Action Plan and Strategy™ (MAPS)is your roadmap to success and profitability. Utilizing our proven “marketing program management” in the development of our clients’ MAPS, we provide step-by-step programming that accomplishes your marketing objectives.
Website Design ...Much more than a Website!
In today’s competitive healthcare industry you need a Website that not only promotes your brand, educates but one that works as your 24/7 marketing outreach. Proactive Patient Services and Shuffler Consulting is your answer. If you are looking for a new Website or refinements to your existing site, we can help.
Marketing Research
To carry out effective marketing, a company needs timely, accurate, and unbiased information about their products, services and staff. Marketing intelligence is critical to developing marketing strategies and designing effective programs. Proactive Patient Services can help specify your market research needs, both internal and externally.
- Internal (Staff and Service Delivery)
- External (Competitors and Best Practices)
Online Reputation Control and Monitoring ...via Patient Approved®System (Strategic Business associate)
- Do you know your online visibility?
- Do you know your online reputation -- i.e. “social proof”?
- You need to have a system that manages and protects your online reputation
- The Patient Approved®system does so and makes it easy to collect and review testimonials
- Patient Approved® integrates with social media and allows your reviews and testimonials to go viral
- Complimentary trial period, find out more
Management and Operational Support
Our Operational Analysis and Tune-Up can assist you in trouble-shooting problems and provide solutions for corrective action.
Proactive Patient Services offers a range of review and analysis services for medical practices and small businesses. Whether you have a specific management challenge, we are adept at helping you precisely identify operational problems and provide solutions for immediate correction. From a comprehensive operational (practice) analysis to periodic check-ups, we can improve your operations.
Operational Analysis and Tune-Up can:
- Understand what is actually happening within your practice/business
- Improve the performance of your practice and your income
- Improve the performance of your business and increase your company’s profitability
- Identify personnel and customer/patient concerns before they become problems.
Human Resources and Staff Development
Our Personnel Support and Development services can help create your dream team.
Proactive Patient Services offer human resources services. Your business success begins with hiring, training and retaining an excellent staff. We can assist you in hiring and building your dream team. We can assist you in avoiding expensive hiring mistakes.
Proactive Patient Services offers customized, cost-effective staff training programs in the areas of creating a patient-friendly and responsive medical practice, building marketing skills, improving supervisory and interpersonal skills, time management skills for a healthcare practice, change management, conflict resolution, team building, and a variety of other workshops.
Get started on your roadmap to success!
We’re proven business and marketing professionals.
Call: 562.924.7072 or email us.
Proactive Patient Services, healthcare marketing and business development consultants has provided services to hospitals, physicians, medical groups, IPAs, health insurance companies for more than two decades. We offer integrated marketing solutions for the healthcare industry. We deliver cost-effective, measurable marketing results! Proactive Patient Services uniquely qualified senior team is comprised of leading business, marketing, management, branding, advertising, Web design professionals in the healthcare industry. Our team has hands-on experience in business, marketing, and management of medical practices and small businesses.
Find out if Proactive Patient Services personalized approach to generating patients and income is right for you. Ask our clients of more than 20 years! Call today, 562.924.7072